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Terms and Conditions
PalBailador - Latin Dance Studio Zurich

  1. General: PalBailador welcomes everyone who likes to dance, no matter what age. Quality is our top priority. All our dance teachers are trained by PalBailador - Latin Dance Studio Zurich. We attach great importance to the quality of our courses, which is why we work with smaller classes of a maximum of 24 people. In this way, we can look after all couples individually, which is very important for us in order to maintain the quality of our teaching.

  2. Course/workshop registration: every course registration is binding. The registration can be done via the registration form in the Tanzstudio or ideally via our website . Any kind of registration (whether in the dance studio or online via website) is subject to the PalBailador Terms and Conditions and is accepted by signature or online purchase.

  3. Our subscriptions: you can choose between a 3-month and a 6-month subscription, with 1 or 2 lessons per week (depending on your wishes) on all courses. So we can ensure two important things: (1) that our students can build a constant dance routine and dance motivation as well as a satisfying dance experience from a minimum period of 3 months, and (2) that the individually supervised time during the lessons, which we invest in each student, was not in vain. Subscriptions are automatically renewed. If no extension is desired, a cancellation should be sent at least 5 days before the end of the subscription period to the following e-mail address: PalBailador will not send a reminder e-mail.

  4. Course duration: Each course period lasts 4 weeks. Thus, the courses start anew every month. Depending on your individual subscription choice, you will attend 1 or 2 lessons per week. One lesson lasts 75 minutes.

  5. Missed lessons/courses: If you cannot come to the dance class due to illness, holidays or work, we ask you to send a cancellation at least 24 hours in advance to or SMS 0788114729, so that you can make up for the dance class. Only in emergencies the minimum of 8 hours notice applies, otherwise your right to make up for the dance lesson expires. Important: The entitlement to compensation for the dance lesson also expires if you do not attend the course because your dance partner does not come. medical certificate, pregnancy, military service or holidays, by presenting a medical certificate or written letter.

  6. Making up lessons: the missed lessons can be made up after the end of the subscription for a period of 3 months (for a 3-month subscription) or 6 months (for a 6-month subscription). Once the catch-up periods have expired, there is no longer any right to catch up or a refund of the money.

  7. Absence rules: if you are prevented from participating in one or more lessons for the reasons mentioned in point 5, the condition is that we are informed of the absence by e-mail in order to note it in the system and to find a partner for single dance partners in good time.

  8. Payment: the course fees are to be paid monthly, at the beginning of each course. Even in case of absence(s), it is obligatory to pay the course fees (until the end of the subscription period) at the beginning of each course month. The course fees as well as private lessons and workshops can be paid online or in the Tanzstudio, by bank transfer, Paypal, Maestro or credit card. Payment with the PostCard is unfortunately not possible. If a course fee is not paid on time, PalBailador will send a payment reminder after the first week of the course. If no payment is made nevertheless, we will charge CHF 25 reminder fees. In extreme cases, further reminder steps will be handed over to the debt collector.

  9. Workshop: Workshops are not included in the subscription prices and are therefore subject to a fee. If a workshop has not been attended despite registration, the workshop fee must still be paid. This only applies if the workshop has not already been paid online via a form of payment. If a workshop has to be cancelled due to a low number of participants, the amount already paid will be converted into a voucher. The voucher can be redeemed for a workshop, course or private lesson.

  10. Trial lesson: the trial lessons always take place at the beginning of each course period or each month, especially since the dance courses are constructive and it is important to us that you can already dance in the taster course and that all course participants start with the same level. If a course participant decides to stay after the trial lesson, this is free and the normal course costs of a subscription (3 or 6 months) are incurred. If the course is not continued, the one-time fee of CHF 27 will be paid.

  11. Dance partner: Dance partners are only organised for fixed registrations. However, we do not guarantee that we will find a dance partner, especially in the case of higher course levels. Nor do we guarantee that the dance partners will stay or feel comfortable with the reserved/unknown partner. In the case of spontaneous registrations, we can no longer guarantee dance partners.

  12. Execution of the courses: We reserve the right to cancel a course up to one week before the start of the course if the number of registrations is insufficient. The minimum number of participants is 4. Participants who have registered for this course will be contacted and will have the opportunity to attend other courses in the meantime or to wait for the next course month. The subscription is then valid from the start of the course. A cancellation of a course does not constitute a withdrawal from the contract. Cancellation can only be made for the reasons mentioned in point 17. 

  13. Offers: Offers for regular courses are exclusively valid for the 1st course rate of a subscription. Offers for the workshops are valid once, for the mentioned workshop.

  14. Price reductions: only valid during the promotion period. Pupils, apprentices and students up to the age of 21 receive a reduction of CHF 40, on presentation of a valid Legi.

  15. Change of subscription: a change of subscription is possible at the start of each new course. A change of subscription during the current course period is not possible.

  16. Subscription transfer: it is not possible to transfer a subscription to another person.

  17. Cancellation policy: Early contract cancellation before the end of the binding subscription period of a 3 or 6 month subscription can only be granted in cases of hardship such as prolonged illness, accident or significant change of domicile (>90 km). The subscription contract must also be cancelled in writing by e-mail, enclosing the necessary confirmations such as doctor's certificate, proof of new residence confirmation, etc. In case of a premature cancellation within the first 7 days, after completion of a binding registration (via website or registration form in the dance studio), a cancellation must be made immediately by e-mail to PalBailador, observing a deadline until the end of the course month. The monthly payment is nevertheless due. An organisational fee of CHF 15 will also be charged.

  18. Liability: For damages resulting from an accident, injury or illness, any liability of PalBailador or its personnel is excluded to the extent permitted by law. It is the responsibility of the course participants to take out insurance. Furthermore, PalBailador is not liable for the loss of valuables, clothing or other objects.

  19. Data management: data management is carried out exclusively by PalBailador and will not be passed on to third parties under any circumstances. PalBailador uses data without exception for internal purposes to improve services.



Final provisions: These general terms and conditions are subject exclusively to Swiss law. Place of jurisdiction is Zurich/Switzerland. (Status: March 2019)

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