Question 1

How long does a dance subscription last?

Accepted Answer

All our dance memberships have a term of 12 weeks (3 months) and renew automatically every 12 weeks . Your membership will simply continue until you cancel it.If you do not wish to renew your dance subscription, a cancellation notice up to 30 days before the end of the term is sufficient.If you are only temporarily absent, you can easily pause your subscription and resume dancing later.

Question 2

How much does a dance subscription cost?

Accepted Answer

Our dance subscriptions have different prices.LIMITED One: CHF 405 for 1 lesson per weekUNLIMITED Three: CHF 550.- Unlimited access to all courses at your levelSTUDENTS: CHF 225.- The subscription for 1 dance lesson per week at your course level is only available to students up to and including their 26th birthday and only upon presentation of a valid student ID. Students who are older than 26 at the time of purchase or who do not present a valid ID cannot use this subscription.Our regular subscription prices generally apply. For special offers for beginners, you benefit from a discounted introductory price for the first 3 months. After that, your dance subscription will automatically continue at the regular subscription price.

Question 3

Can the subscription be paused?

Accepted Answer

Yes, of course! If you are going away for a certain period of time or cannot attend classes for personal reasons, you have the option to pause your dance subscription.The following conditions apply:A break is possible after an absence of at least two weeks . Individual lessons cannot be paused.The break must be requested at least 7 days in advance by email to info@palbailador.ch . Please specify the desired period.The maximum break duration is 3 months .Your place in the course will remain reserved for you during the break.After the break, your dance subscription will continue and the duration will be extended accordingly.Absences of less than 2 weeks cannot be credited.Important:Ongoing, already paid 3-month subscription: The term will be interrupted during the approved break and resumed after your return.Pause at the start of a new term: Course fees remain due, as your place is reserved for you. Your subscription term will only begin upon your return.

Question 4

Do I have to sign out if I am absent?

Accepted Answer

If you are unable to attend a salsa or bachata lesson, you must inform us at least 5 hours before the lesson begins via email ( info@palbailador.ch ) or in the WhatsApp survey. This is necessary so that we can inform the dance partners in time and, if possible, arrange a substitute.It also helps us see if there are enough participants to hold a lesson. Unfortunately, we have to cancel courses with only one participant .We recommend that you attend your dance lessons regularly. If you are unable to attend a lesson, unfortunately, individual missed lessons due to personal reasons cannot be made up or credited.If a lesson falls on a public holiday in the Canton of Zurich, it will be credited to your subscription period.If you are going to be absent for two weeks or longer , we recommend pausing your subscription so that you don't miss any lessons.​

Question 5

Which shoes can I dance with?

Accepted Answer

You can dance in dance shoes or clean sneakers. Street shoes are not allowed because the long-term preservation of our dance floor is very important to us.

Question 6

In which language is the instruction given?

Accepted Answer

The course is primarily taught in German. However, since we have students of various nationalities, we also speak Spanish, English, and Italian. To learn to dance, you don't need a specific language, just lots of enthusiasm and enjoyment of dancing! ;)

Question 7

How much does the trial lesson cost?

Accepted Answer

The trial lesson is free .After the trial lesson, you are free to decide whether you would like to take out a regular 3-month dance membership. A membership only becomes effective upon your payment of the membership fee and submission of the registration form (available at the dance studio). The trial lesson is binding. If you are unable to attend, you must cancel at least 5 hours in advance.

Question 8

Personal hygiene

Accepted Answer

Personal hygiene is very important when dancing. Even if some come directly from work to the dance class, it is essential to pay attention to hygiene . Therefore , we always recommend fresh clothes and deodorant . Changing rooms and toilets are available for changing and freshening up.

Question 9

Dance partner & dance partner change

Accepted Answer

Dance partner:If you register for a course alone, we will gladly arrange a dance partner for you. However, since we don't know in advance who will register, we unfortunately cannot guarantee that a suitable dance partner can be found for everyone.Dance partner changeIn our beginner courses , you'll dance – especially at the beginning – with a consistent partner. This allows you to focus entirely on technique, rhythm, and dancing together, gradually building confidence. Once everyone knows each other better and a comfortable atmosphere has developed, we'll gradually integrate partner changes into the lessons.From the intermediate level courses onwards, changing dance partners is part of the lesson. This helps you learn to adapt to different dance partners and further develop your leading and following skills.Important: Changing dance partners is entirely voluntary . If the majority of the group decides against changing partners – for example, because many couples are already participating – we will refrain from doing so. It is important to us that everyone feels comfortable in the class.

Question 10

Public holidays & company holidays

Accepted Answer

Our dance school will be closed on the public holidays of the Canton of Zurich.If your lesson falls on one of these holidays , it won't be lost . The lesson will be credited to your subscription and added to the end of your subscription period. This way, no one misses out on a lesson and everyone can enjoy the holiday without worry.​The following public holidays apply:​Good FridayEaster MondaySechseläutenLabor DaydrivewayWhit MondayNational HolidayBoys' ShootingCompany holidaysThe dance school has the following two operating holidays per year:​Summer break: last week of July and first week of AugustWinter break: during the Christmas and New Year period​These will be announced well in advance in your invoice or via WhatsApp. These company holidays will not affect the 12-week term of your subscription.

Question 11

Cancellation of dance subscription

Accepted Answer

If you do not wish to continue your dance subscription, you can cancel it in writing (via email info@palbailador.ch ) no later than 30 days before the end of the current term .

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