the most important questions & answers

Yes, everyone who would like to attend a dance course with us officially registers via our website with a dance subscription of their choice. First you choose the course you would like to attend and then the dance subscription that suits you best. 😉

The trial lesson is free if you decide to stay. Otherwise the trial lesson costs CHF38.- / person . The amount can be paid online or directly after the trial lesson (on site). If you decide to stay and continue dancing after your trial lesson, your registration details will automatically be transferred to a regular 12-week subscription. The trial lesson will then become a normal, regular 12-week dance subscription, which is also subject to the terms and conditions .

All of our dance subscriptions have a term of 12 weeks (3 months) and are automatically renewed every 12 weeks . This means you don't have to register every time, but you remain registered until you cancel. The LIMITED One Dance subscription is for 1 lesson per week and includes 12 lessons. The UNLIMITED Three/Students dance subscription is for several lessons per week and therefore includes more than 12 lessons.

Yes, you can catch up on a maximum of 4 missed lessons (equivalent to one month) that you were unable to attend during your 12-week subscription . You can schedule these catch-up lessons immediately after the end of your current subscription or at the start of your new 12-week subscription. If you reach the 4 hours you need to catch up, your contribution to the new dance subscription will be reduced by one month's fee. ​ If you miss less than 4 lessons during the 12 weeks, there will be no compensation afterwards. You can only catch up on a maximum of 4 complete hours. Our goal is for you to attend your dance classes regularly and without long breaks. 🙂 ​ Important: In order to compensate a lesson, you must inform us of an absence at least 5 hours before the start of the course by email to info@palbailador.ch. This notification helps us to ensure that we do not leave any dance partners alone. ❤️ Attention: Our dance school will be closed on public holidays in the canton of Zurich. Lessons that fall on a public holiday cannot be compensated. The following days are public holidays in 2024: Good Friday 29.3. / Easter Monday 1.4. / Labour Day 1.5. / Ascension Day 9.5. / Whit Monday 20.5. / Federal Holiday 1.8. / Christmas Day 25.12. / St. Stephen’s Day 26.12.

Yes, the dance subscription can be paused during or after or at the beginning of your 12-week dance subscription, upon request. The request must be made at least 10 days in advance and communicated via email to info@palbailador.ch . Please tell us in the email when you would like to pause. In which situation can you pause? If you pause during your 12-week subscription and you have already paid your course fee, then your subscription will be paused for that long (but no longer than 3 months) until you return and the subscription will continue from then on. If you want to take a break right at the start of your new 12-week dance subscription, you still have to pay the course fees because we will reserve your place. Your subscription will then start as soon as you return. In principle, you can take a break for a maximum of 3 months. In the event of a longer absence due to illness, etc., we recommend that you cancel the subscription so that we can free up the place. In any case, you can contact us at any time via email.

You can cancel your dance subscription at any time, provided that the 12-week subscription period is observed. However, in order for the cancellation to be valid, it must be made in writing via email to info@palbailador.ch at least 7 days before the last lesson of your current dance subscription. - For example, if you have the LIMITED One dance subscription, you must cancel your subscription no later than the 11th lesson. - If you have the UNLIMITED Three dance subscription, you must cancel at least 7 days before your last lesson. Late terminations, terminations via WhatsApp or tacit terminations are not valid.

You can dance with dance shoes or clean sneakers. Street shoes are not allowed because the long-term preservation of our dance floor is very important to us.